For teams shipping agents

feedback to fix, fast

one workspace for teams to find issues, align on failures, and ship fixes together.
get agents to production faster and keep them reliable after launch

your agent worked in the demo
then reality showed up

  • the issue is there, but buried in traces
  • someone knows the output is wrong, but the feedback is vague
  • engineering gets pulled in, but root cause takes too long
  • a fix ships, but nobody fully trusts it yet
Teammates struggling to debug an AI agent across a chaotic stack of tools

that’s not a model problem,
it’s a collaboration problem

the people who can spot the issue and the people who can fix it are not working in different tools,
and they don’t have the same context

WorkflowSupport Access Workflow4.8s
AgentQuestion Extraction Agentbilling queryaccess requestmultiple questions0.7s$0.0019
expandPrompt1 spanFinal Response
AgentSupport Operations AgentFeatureBilling2.3s$0.00585 comments
Prompt

You are the Support Operations Agent for a SaaS product. Your job is to analyze the customer's email, determine what operation they are requesting, and select the right tool. Rules: - First understand what the customer is actually asking for. - Use the tool descriptions carefully. They explain when each tool should be used.

Context

Customer email: Hi support team, We need to give our external design agency access to one dashboard so they can review work in progress. They should not count as a paid seat.

Tooladd_member0.6s
Input

{"email":"agency@partner.co","role":"viewer"}

Output

{"status":"success","member_id":"mem_4821","billable_seat_created":true}

LLMmodelPaid seat createdSlow LLM Response1.7s$0.0058

{ "operation_selected": "grant_workspace_access", "tool_used": "add_member", "result": "Created viewer member access for agency@partner.co", "confirmation_for_email_agent": "The user was added to the workspace as a viewer. This action created a billable member seat." }

AgentReply Drafting AgentEmail Drafted1.8s$0.0069
expandPrompt1 spanFinal Response
Comments
Support Operations Agent
SaraDomain Expert
2h ago
I found the issue. This request should have gone through the guest invite flow. The agent used add_member, which is why the customer got billed for a paid seat.
MarcusDeveloper
1h ago
That makes sense. @Neatlogs, can you check why it chose add_member instead of invite_guest?
Neatlogs AI
58m ago
I found the likely cause. The tool descriptions are too vague. They explain what each tool does, but not when one should be used instead of the other.
Neatlogs AI
56m ago
add_member and invite_guest both look like valid ways to give someone access. Nothing in the descriptions tells the model that external, non-billable access should go through invite_guest.
Neatlogs AI
54m ago
I can make changes to the tool descriptions so the model can distinguish billable members from non-billable guests before making the call.

One place to go from
issue to feedback to fix

Developers and domain experts can look at the same run, understand what happened, and collaborate on the next step.

most teams don't have
a visibility problem

they have a handoff problem

the issue gets spotted in one place, discussed in another, and fixed in a third. neatlogs closes that loop

Built for AI agents

Purpose-built tracing for LangGraph, CrewAI, LangChain, and any agentic workflow your team ships.

Developer
developer
Frameworks
LangGraph
CrewAI
LangChain
Manager
manager

Shared context, always

Domain experts and developers see the same thread — no re-explaining what broke or why it matters.

Neatlogs

Surface the issue

Detection triggers instantly. Alerts hit Slack and email before your team notices something's wrong.

Detect
Error
Anomaly
Latency
Notify
Slack
Email
Webhook

monitor for recurrence

after the fix ships, neatlogs watches for the same pattern so you know if it comes back

Neatlogs
Same error
Regression
built for both sides of the table

built for the people
who spot the problem
and the people who fix it

different depth for domain experts and devs. shared context all the way through

Neatlogs

Agent runs

Your agent fires in production. Neatlogs auto-captures the trace — no custom instrumentation, no waking the engineer.

  • OpenAI, Anthropic, local models
  • LangGraph, CrewAI, LangChain
  • Zero setup instrumentation
TracesTimeCost

Trace captured

Product and QA see the full run: inputs, tool calls, outputs. They flag the weird behavior without having to ask an engineer what just happened.

  • Every span annotated in plain english
  • Inputs, outputs, tool calls
  • Comment on the exact failure

Fix shipped

Context flows into Cursor or your PR. From flagged issue to shipped fix in the same afternoon — no re-explaining, no handoff lag.

  • Context streams into Cursor
  • PR-ready suggestions
  • Shipped from one thread
Integrations

Fits into the way your team works

neatlogs plugs into your existing stack — from agent frameworks and notifications to tickets and coding agents

Slack
Linear
OpenAI
Notion
GitHub
Cursor AI
Anthropic
Jira
LangChain
Google
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faq

common
questions

you've got questions about how neatlogs drops into your workflow. here are the answers

Neatlogs is built primarily for Python and TypeScript agentic workflows. We have out-of-the-box integrations for LangGraph, CrewAI, LangChain, Vercel AI SDK, and OpenAI Agents, but our decoupled REST API allows tracing anything.
Standard tools map microservices and infrastructure. Neatlogs maps reasoning. We render LLM tool calls, nested agent executions, and prompt inputs natively, so domain experts can read exactly what the AI did without writing SQL or grokking JSON blobs.
Yes, that's the entire point. We abstract the raw execution traces into readable timelines. Product managers and QA can freely inspect runs, flag weird behavior, and leave comments directly on the trace for engineering to fix.
Absolutely. We offer secure cloud hosting with strict data siloing. For Enterprise and Custom tiers, we provide VPC peering, bring-your-own-cloud (BYOC), and on-premise deployment options for strict data residency requirements.

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